What information must be provided to a patient when requesting their medical records?

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When a patient requests their medical records, it is essential for healthcare providers to offer a good faith estimate of any fees associated with the copying of those records. This aligns with regulations that aim to promote transparency in healthcare costs, ensuring that patients are aware of potential expenses involved in accessing their own medical information. By providing this estimate, healthcare providers fulfill a critical aspect of the patient's right to know what they might be expected to pay, which aids in informed decision-making.

The other options do not directly pertain to the required information when a patient requests their medical records. For instance, while providing a detailed explanation of treatment or an estimated time for document delivery may be helpful, they are not mandated by regulations regarding medical record requests. Additionally, sharing information about other patients' records raises confidentiality issues and does not pertain to the patient's own request for their records. Thus, ensuring patients receive a good faith estimate of fees is a fundamental obligation that protects their rights during the process.

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